Thank you so much on behalf of myself and my family – for your helpfulness and concern in making a potentially stressful experience seamless and comfortable.
Preliminary discussions with a manager and/or assistant manager can make all the difference in the world, even in deciding whether to follow up with an appointment. Michele and Andrea, you not only explained the nature of the exam thoroughly, you answered all our questions and concerns -many even two or more times- patiently and clearly.
People like you are an invaluable resource to patients and doctors. My family and I wish you all good things – none of this happens without you.
*Please do me one last favor and pass this note on to Dr. van Gorp.
Thank you both for always being there for us.